Client FAQs

DO I HAVE TO PAY FOR YOUR SERVICE?

In short, no. We will not charge you for using our service. There will never be any hidden charges. You do however need to sign up to become a user of our service.

HOW CAN I GET THE BEST RESULTS FROM YOUR LISTINGS?

Our search function is designed to show you the best suiting trainers in your area. The Search will show you a list of these trainers. Our process of vetting and monitoring the trainers ensures you will only see trainers who are recommended and work to a high standard. You will be able to see their specialities and reviews of their previous work. As all customers and their goals are unique, you alone know what you are looking for. The specialities and reviews are provided to help you in making this decision and giving you a sense of the value for money provided. Once you have shortlisted and compared your chosen trainers, you can contact them via the message section to arrange a session.

WHY ARE THERE ONLY A FEW TRAINERS LISTED IN MY AREA?

PT Matcher was launched in London, the number of trainers listed is continually growing. We are in the process of expanding into all areas of the UK but getting to that stage will take some time. You can help us grow our community by recommending trainers you have used previously and providing feedback. We will reach out to the trainer and ask them if they would be willing to be vetting and monitored by PT Matcher. If you have a specific area you would like us to focus on please let us know.

Personal Trainer FAQs

ISN’T THIS JUST ADVERTISING?

No. PT Matcher is not a fire and forget marketing campaign or a set of glossy free-ads. Our community helps you to grow your business and reputation which will be magnified by our marketing campaigns across the web, including social media. The PT Matcher community brings together members of the public who are looking for a Personal Trainer they can trust and trainers who operate to our standard. We also ask customers to provide feedback about our members, thereby increasing credibility to more potential clients.

I GET MOST OF MY CLIENTS FROM RECOMMENDATIONS ALREADY – WHY SHOULD I JOIN?

Part of the concept of PT matcher is to take people like you and make it easier for new clients to see all the feedback from your existing and previous clients. Membership with PT Matcher means clients who are recommended to you can see how far ahead of the competition you are. You can build up a record of customer opinions covering of your work and stretch back for as long as you have been a training. So you can be as good as all of your jobs, not just your last one. This also means you will not have to maintain files of references. Your PT Matcher membership and feedback reports will do this for you, with the credibility and trust of the PT Matcher brand. PT Matcher membership means word of mouth – through a megaphone. Recommendations are not just passed among friends, they are shared with the general public. You can build up a record of customer opinions covering of your work, wherever you work, and stretch back for as long as you have been a member. So you can be as good as all of your jobs, not just your last one. What’s more, you don’t have to maintain files of references or example sites. Your PT Matcher membership and feedback reports will do this for you, with the credibility and trust of the PT Matcher brand.

I’M BOOKED UP FOR A LONG PERIOD OF TIME – WHY SHOULD I JOIN?

Our Vision is to create a community that increases creditability of our members. We can help you stay booked up by providing another reason for customers to choose you. Through PT Matcher, you could choose the jobs that you feel will be the best fit or challenge your skills. Another benefit would be that your spending on other forms of advertisement would be cut and you can focus on what you do best!

I’M JUST STARTING OUT – IS PT MATCHER RIGHT FOR ME?

Simply, Yes. PT Matcher will help give you the kickstart you are looking for. We can advise you on how to get the most from your membership, give you marketing options, and help you build your brand by publishing your customers’ feedback.

DO YOU COVER WHERE I WORK?

PT Matcher will initially launch in London and surrounding areas, however the number of trainers registering for the service is continually growing. We will expand into all areas of the UK but getting to that stage will take time. Our system can easily be scaled up to cover any area where there are trainers that are looking to grow their business. If you found PT Matcher on the web, so can your customers. And if you are one of the first few in your area to take advantage of this, you will really stand out from the competition. If you found PT Matcher on the web, so can your customers. And if you are one of the first few in your area to take advantage of this, you will really stand out from the competition.

I CURRENTLY WORK FULL TIME, DO I HAVE TO COMMIT A CERTAIN AMOUNT OF TIME PER DAY/WEEK/MONTH?

No. This format means you can be totally flexible. You only work when you’re free. Work around family and job commitments or work every hour possible. It’s completely up to you.

WHAT WILL IT COST?

PT Matcher memberships will initially be discounted for a trial period. Once this period has elapsed the fees will be between £15.00 and £30.00 a month, depending on the contract you choose. You can contact us to find out more about our memberships.

DO I HAVE TO PAY UP FRONT?

We know cashflow is an issue when running a small business, so we can take your membership fees by Direct Debit.

HOW DO I FIND OUT MORE?

To hear more about the benefits of a PT Matcher membership and how we can help your business grow, get in touch.